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July Partner Update
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July, 2004 |
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INDUSTRY NEWS
- Updates, recent appointments and renovations
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New
York Service Beginning in June, 2005
New
Appointments
SKYTRAX
Awards
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New
York, 2005!!
The
365-day countdown has begun for the introduction
of its first-ever non-stop service from Papeete,
Tahiti to New York and nonstop service from
Papeete to Sydney, set to launch in July 2005.
Air Tahiti Nui will take delivery of its fifth
Airbus 340-300 aircraft, named "Nuku
Hiva", to inaugurate the New York and
Sydney services.
The
New York/Papeete flight, at slightly over
12 hours, will bring the islands beyond the
ordinary closer than ever to the populous
US East Coast. The tentative scheduled will
depart New York three times a week on Monday,
Thursday and Saturday at 5:00 PM, arriving
in Papeete at 11:45 PM (same day). The return
non-stop service is tentatively scheduled
for a 9:00 AM departure on Monday, Wednesday
and Saturday from Papeete, arriving in New
York at 3:00 PM (same day).
Air
Tahiti Nui currently offers 14 weekly flights
to Papeete from Los Angeles and also flies
non-stop to Paris from Los Angeles five times
weekly. Three flights a week are also operated
from Los Angeles to Auckland, New Zealand
via Papeete.
New
Appointments
The
Air Tahiti Nui management team will now operate
under the supervision of Patrick Leboucher,
Air Tahiti Nui's new Chief Executive Officer.
Patrick Leboucher, now Chief of Staff of French
Polynesia's President Oscar Temaru, was General
Manager of the Tourist Board from 1977 through
1983.
Mr.
Leboucher will chair the Board of Directors
and supervise the coordination between the
company and the government of French Polynesia.
He will also be responsible to the government's
clearly stated intention to support and accompany
the expansion of the company as prime driver
of the local tourist industry, the primary
economic resource of French Polynesia.
Christian
Vernaudon, appointed Chief Executive Officer
of Air Tahiti Nui by the Board of Directors,
has also held the position of Chairman &
Chief Executive Officer of Air Tahiti since
1985 and coordinator for the Tahiti Nui 2015
Development Strategy. It should be mentioned
that Mr. Vernaudon was also a Director of
PATA (Pacific Area Travel Association), CEO
of OPATTI (French Polynesia's board for the
promotion and development of tourism) from
1984 through 1989.
Nelson
Levy, with his background and knowledge of
Air Tahiti Nui, has been elected Chief Operating
Officer. He is returning to the company he
led from 1998 until late 2003. Elected Manager
of Year 2002 for the Asia Pacific region by
the magazine "Travel Agent", he
was also General Manager of GIE Tahiti Tourisme
from 1992 through 1998.
Richard
Hall, with 24 years of experience in the sector
of tourism with a concentration on French
Polynesia, has filled various managerial positions
with Air New Zealand, such as Regional Manager
in Papeete. Within Air Tahiti Nui, he will
act as advisor to the Chief Executive Officers
and the main office, along with specific responsibility
for the opening of the Papeete – New
York and Papeete – Sydney routes and
the handling of other matters relating to
the company's expansion.
This
newly formed team has already started work
on the most urgent items on the agenda such
as the setting up of new services to Sydney
and New York and the financing of Air Tahiti
Nui's fifth Airbus A340-300.Air Tahiti Nui
currently offers 14 weekly flights to Papeete
from Los Angeles and also flies non-stop to
Paris from Los Angeles five times weekly.
Three flights a week are also operated from
Los Angeles to Auckland, New Zealand via Papeete.
SKYTRAX
Award
Air
Tahiti Nui was honored again this year as
its cabin attendants were ranked fourth among
all airlines worldwide in the 2004 annual
SKYTRAX passenger survey. Air Tahiti Nui followed
Malaysia Airlines, Thai Airways and Asiana
Airlines and out-polled such perennial standouts
as Singapore Airlines and All Nippon Airways
to garner the 4th spot.
The
carrier was also voted top place in the Australia/Pacific
regional category, a further testimony to
the quality of service that has become the
airline's hallmark. The following is a quote
from the SKYTRAX Website: "Air Tahiti
Nui (one of the smallest airlines featured
in the survey) achieved extraordinary success
by taking 4th position in the final global
rankings - and top place in the Australia
/ Pacific regional group. With their slogan
of 'where the journey begins', it is clear
from their result in this year's survey that
their customers are in full agreement."
In
addition to these cabin crew awards, Air Tahiti
Nui was also voted "Best Airline, Pacific
Region" and received one of nine "Airline
Excellence Awards". A first ever for
SKYTRAX, the "Airline Excellence Awards"
were given in recognition of outstanding Quality
Excellence for product and customer service
standards both in-flight and on the ground.
Other winners of this new award were: Asiana
Airlines, Bangkok Airways, Gulf Air, JetBlue
Airways, PGA Portugalia, Qatar Airways, SN
Brussels Airlines and TAM Brazilian.
The
SKYTRAX survey is the largest independent
airline survey in the world and involves an
extensive poll of more than 10 million passengers
from 92 countries. The survey, which measured
quality of service both in-flight and on the
ground at airports and passenger lounges,
was conducted during a 10-month period from
June 2003 to
March 2004.
For
more information about Air Tahiti Nui's services
and flight schedules, the public is invited
to visit the airline's web site at http://www.airtahitinui.com
Text
provided by Tahiti Tourisme and Air Tahiti
Nui
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Air
Moorea has repainted one of their planes in
partnership with Starwood Hotels and Resorts.
By the end of July, their entire fleet will
be repainted with themes from Starwood Hotels
& Resorts, French Polynesia.
Air
Moorea would also like to announce that their
new website has been launched and is currently
available in English and French: www.airmoorea.com
For
more information on Air Moorea, please contact
Christel Bole at: christel.bole@airmoorea.pf
Text
provided by Air Moorea
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Accor Polynesia, who already represents the
Sofitel Maeva Beach on the island of
Tahiti, the Sofitel Ia Ora on the island of
Moorea, the Sofitel Heiva on the island of Huahine,
the Sofitel Marara and the Sofitel Motu on the
island of Bora Bora, is now managing two new
hotels, which were formally managed by Palladien.
The
Mercure Bora Bora Beach Resort is located on
one of the nicest beaches of the southern part
of the island offers 80 rooms, all equipped
with individual air conditioning, plus a restaurant,
bar, and a swimming pool. numerous nautical
and land excursions and activities are available.
The resort is managed by Philippe Godard.
The
Mercure Rangiroa Beach Resort is located 3 minutes
from the airport, between the villages of Avatoru
and Tiputa. The resort offers 6 beach bungalows,
10 garden bungalows and 22 garden rooms, all
equipped with individual air conditioning. There
are numerous nautical excursions and activities
as well as a restaurant and bar on property.
This resort is managed by Patrick Simon.
For
more information, please contact the Accor
North America Sales office in Los Angeles, CA.
Phone:
310-302-0042
Fax: 310-302-9242
Toll free: 800-821-7373
www.accorhotels.com
Text
provided by Sofitel/Accor/Mercure Hotels &
Resorts, French Polynesia
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The
Radisson Plaza Resort Tahiti opened its doors
to welcome its first guests on July 1st, 2004
. The Hiti Mahana Restaurant, Lafayette Bar,
are also open for service. The planned first
stage of rooms are already on line and wowing
guests with their views of the swimming pool
and the bay. The month of July will successively
see le Spa, Activities desk, Artisan Area and
three boutiques to come on line, with a continued
soft opening stage through the end of the month.
They expect to have the second stage of rooms
and the Water Sports fare available
later in the year as planned.
The
décor unveiled, guests were impressed
with the attention to detail and care that has
been undertaken to create a lasting sense of
the exotic. Capturing the essence of old Tahiti
in the black and white photography featured
in each room, with the pottery and flax ware
accents drawing guests into the modern days. With
each room overlooking the ocean, guests are
enthralled with the panoramic views from their
individual Lanai balconies.
Moving
around the resort, the interior draws from the
contemporary with the deco burnt orange lounges
in the James Norman Hall Lounge and the rich
eggplant colored walls featured through the
reception and the restaurant. The distinctive
feature is the tall, ancient stones casting
shadows over the water falls in the entrance
way.
Text
provided by The Radisson Plaza Tahiti |
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Tahiti
In
continuing with the Heiva festivities, where
the best dancers and singers of the islands
compete, Le Méridien Tahiti is offering
its clients special "Te Hura Nui"
evenings during the month of August.
Each
Friday night, guests can enjoy a buffet of Polynesian
and International cuisines while enjoying a
Polynesian show featuring the best performances
of the island. These evenings present a unique
experience of traditional Polynesian dance and
song.
For
the gourmets, Le Carré restaurant always
welcome you in a romantic atmosphere for refined
lunches and dinners facing the lagoon. A new
menu is available with increasingly more creative
and gastronomical dishes! For an ideal evening,
a drink at the pool bar before the dinner is
the ideal place to admire the sunset!
Bora
Bora
The
new Spa of Le Méridien Bora Bora opened
in June 2003. It invites you in a relaxing atmosphere
to discover exceptional massage as well as numerous
other treatments for the body and soul. The
spa is open 7 days a week from 9 am to 6 pm.
All
treatments are available for couples, except
for the baths.
Text
provided by Le Méridien Hotels &
Resorts
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PLEASANT
HOLIDAYS NAMES
RICK LONG TO STAFF VP NATIONAL ACCOUNTS
Rick
Long has been named staff vice president national
accounts for Pleasant Holidays. He will be
responsible for developing and implementing
Pleasant Holidays' cooperative sales activities
with its national travel agency partners,
including AAA Travel, American Express Travel,
Carlson Wagonlit Travel, Signature Travel
Network, Virtuoso,TravelSavers, and WESTA.
He
began his travel career in 1970 with Pan American
Airlines, where he gained extensive experience
in airline operations in the Seattle and Southeast
Asia markets. From 1975 to 1987, Long was
with Pleasant Holidays, serving as regional
sales manager for the Pacific Northwest and
later senior vice president of marketing at
the company's headquarters in Westlake Village,
CA.
He
went to Classic Custom Vacations in 1987,
first as vice president of sales and marketing
and later as vice president of sales development
in charge of major travel accounts and travel
consortia. In 1994, he re-joined Pleasant
Holidays to coordinate the company's sales
efforts in the Pacific Northwest, which included
Washington, Northern Idaho, Montana, Alaska,
Wyoming, North Dakota, and Western Canada.
Long
holds a Bachelor's Degree in Business Administration
from Washington State University. He obtained
his Certified Travel Counselor (CTC) designation
from the Institute of Certified Travel Agents
in 1988.Pleasant Holidays has announced new
additions to its national sales team, bringing
the total of its sales team to 35.
VAL
WEST JOINS PLEASANT HOLIDAYS
Val
West has joined travel company Pleasant Holidays
as its Director of Online Marketing. She will
manage content of the travel company's websites,
initiate online marketing campaigns, and oversee
interactive online marketing partnerships.
West's
20-plus experience includes a variety of marketing
and management positions. Most recently, she
was with the Hong Kong Tourism Board, and
earlier, TBWA Chiat/Day, Teleflora and Hakuhodo
Advertising in Los Angeles. West also owned
and operated a decorative arts studio. West
holds a Bachelor's Degree in Business Administration
and an MBA in Marketing from San Diego State
University. West lives in Santa Monica, Calif.
She will work at Pleasant Holidays' headquarters
in Westlake Village, Calif., reporting to
Todd Castor, the company's staff vice president
of e-commerce.
PLEASANT
HOLIDAYS NAMES NEW ACCOUNT EXECUTIVES TO SALES
TEAM
PAMELA
BARICH - Michigan and Indiana. Barich's experience
of nearly 15 years in sales and travel include
employment with Cadillac Travel, Gateway Travel
and Adventure Travel, all in Michigan.
JENNIFER
FLORES, CTC - Northern California's South
Bay, Peninsula, Monterey and San Jose areas.
Flores' 17-year career has included supervisory
positions with Arista Travel in Saratoga and
the California State Automobile Association
in Los Gatos.
JUDY
KOZIEL - Chicago, Illinois, Wisconsin, South
Dakota, Minnesota and Iowa. Koziel has over
35 years' experience in outside sales, including
working with Hilton Hotels, Future Vacations
and Air Jamaica Vacations.
DEBRA
LAYTON - Northern California's Sacramento
and Yolo Counties, as well as North Nevada.
Layton's near-25-year history in travel includes
a previous stint with Pleasant Holidays, along
with sales positions at several travel agencies
in the Sacramento and Elk Grove, Calif. areas.
RICARDO
PENA, CTC - Colorado, New Mexico, Utah, and
El Paso, TX. Pena's
previous experience includes sales and market
development, along with new
product introductions and market trend analysis
with several well-known travel companies,
like Pamtours Global, Far & Wide Travel
Corp., and Globus & Cosmos.
REBECCA
WILSON - Ohio, Kentucky, Western Pennsylvania,
and Toledo, OH. Wilson has been a part of
travel industry for some 15 years, first as
an agency owner, and later in management positions
with AAA Corporate Travel and American Express
One.
"The
addition of these new account executives will
provide Pleasant Holidays with any opportunities
to provide product training and more support
to the travel agent community," says
Angela Jones, Pleasant Holidays' Staff Vice
President of Sales. "And their combined
tenure in the travel industry will add to
the excellent customer service and experience
of Pleasant Holidays' distinguished sales
team."
Text
provided by Pleasant Holidays
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